Our goal is to process your order as quickly as possible. Please refer to information in the item description to see if your item may take longer to ship. Some items may not ship immediately due to vendor delays. In order to achieve the best possible prices for our customers, sometimes we need to collect orders prior to placing a bulk order with our vendors. In this case, shipping may be delayed two weeks or more. If this is the case with an item, this will be indicated on the product page
Upstream Hemp has different shipping charges depending on the weight of each item in your order. For oversized items or heavy items additional Oversize fees may apply. These fees will be indicated during check out prior to your transaction being completed.
A tracking number will be emailed to you when your order ships. This tracking number will allow you to check on the delivery status of your order. We will keep you updated on your order status via email.
Upstream Hemp ships via UPS and USPS. Please ensure that the address you use can accept delivery from either of these carriers.
Sales tax will be added to orders when applicable. It will be displayed during checkout along with any other pricing information that may pertain to your order.